Use this Purchasing Guide to review relevant information on ordering and purchasing Mokume Gane and Damascus Steel rings and jewelry by Andrew Nyce Designs. To obtain more detailed information on our policies regarding the ordering process, please review our Guarantee & Policies page or contact Chris Ploof at 877-501-6200.
Mokume Gane and Damascus Stainless Steel jewelry purchased from Andrew Nyce Designs are guaranteed to be top quality and free from any defects in materials or workmanship. If you believe your purchase to be defective, it may be returned for repair or replacement. Please contact us for return authorization. If after return it is determined to indeed be defective, it will be repaired or replaced at our option and returned without charge to you. Exceptions apply.
Please note that since each ring is custom made, no two rings will be exactly alike. In addition, there may be some variation in color, texture or pattern as compared to what is shown on the Andrew Nyce Designs web site.
Our turnaround time for a handcrafted ring from Andrew Nyce Designs is 4 weeks from receipt of payment to shipment of finished work. During busy seasons (Spring wedding, Fall Wedding and Holidays), extra time may be necessary to make your jewelry. Custom orders and pieces requiring special materials may take longer.
Payment in full is required at the time of order. We accept Visa, MasterCard, PayPal or checks. Orders paid via check will be delayed until the check clears.